MASTERING THE ART OF COMMUNICATION
|
Communication Classes
Six Sigma Offers Tools and Techniques to Make Businesses More Effective and EfficientLast Updated January 13, 2021
Six Sigma is a methodology that allows organizations to make operations more efficient by reducing variation and eliminating defects in processes. While the process improvement method originated at Motorola in the 1980s for use on the factory floor, organizations have since applied Six Sigma to a wide variety of operations in every type of industry. The tools and techniques of Six Sigma offer business leaders a data-driven approach to solving entrenched challenges that have proven difficult to address in the past. The key to Six Sigma is applying the correct tool to meet the challenge, find the underlying causes for product and service problems, then developing and testing the proper solutions. The Six Sigma StandardThe standard for a Six Sigma organization is to create processes that result in no more than 3.4 defects per million opportunities (DPMO). That translates into 99.99966% of all opportunities being free of any defect. Organizational leaders achieve this by applying continuous process improvement to their operations, identifying areas where there is variation in a process and finding ways to eliminate that variation. While it’s a straightforward goal, achieving a 3.4 DPMO becomes harder to achieve in complex operations. What Are The Goals of Six Sigma?Many people ask about the goals of Six Sigma and how it fits into other areas of business. Six Sigma provides proven, data-driven process improvement techniques that healthcare professionals, project managers, HR professionals and more can use to achieve strategic goals. As for goals, Six Sigma seeks to:
Six Sigma Means Different Things To Different PeopleFor business leaders, Six Sigma could represent a strategy to run the organization, increase competitive advantage, make products and services better, or to develop a common language across the organization. Others may perceive Six Sigma as a quality metric to strive for or a method that can lead to better workplace morale and more efficient methods to accomplish tasks. For some people, Six Sigma is a philosophy, according to ASQ, in that it views all work as processes that people can define, measure, analyze, improve and control. If you control the inputs to a process, you control the outputs. At its core, Six Sigma is a system that provides tools to reduce errors and the metrics by which to measure progress. Six Sigma’s Practical ApplicationSix Sigma started on the manufacturing floor at Motorola, where engineer Bill Smith, now known as the Father of Six Sigma, created the system in 1986. Jack Welch later made Six Sigma a central part of operations at General Electric. But the principles of Six Sigma, as well as the tools used to attain 3.4 DPMO, apply to any process in any industry and have been used by public agencies and nonprofits. The Armed Forces also has adopted it in many different areas to improve military efficiency. Innovations in big data have also improved application of Six Sigma, providing practitioners better quality data that helps them better understand where the challenges lie in a process. Six Sigma requires measuring every aspect of an operation, applying a continuous effort to making improvements, and a commitment from every person in the operation (especially top management). Six Sigma also focuses on producing measurable results (such as improved revenue). DMAIC and DMADVDMAIC is a methodology used in Six Sigma and applies to existing systems that need improvement. It’s an acronym that stands for define, measure, analyze, improve and control. Using the Six Sigma DMAIC model, you would:
__________________________________________________________________________ If you are interested in learning more about Six Sigma or other process improvement methodologies, visit Villanova’s Certificate in Lean Six Sigma program page, chat online or call 855-300-1473 to speak with a Student Success representative, or fill out the lead form to the right to receive a program guide. |
Personal Speaking Lessons
Speaking is a skill we believe everyone should master. Here is what we focus on in training:
1. Identity - Who you are & experiences to share 2. Why - Reason you want to share 3. Credibility - What you know & ideas you have 4. Style - The way you share 5. Content - What you deliver 6. Style - Putting you into in it 7. Structure - Alignment of what you say 8. Connection - Relating & Adapting |
Communication Tips
|
Each week on Facebook Live, Lemzel shares Tips about becoming a better communicator.
Click on a tip to view the video. |
|
Motivational Consulting
We specialize in helping you and your teams excel at being more productive with communicating your soft skills, identifying problems, and helping you developing your best character for life. We pride ourselves on a team of 50 years plus collective experience. Our consulting service includes conducting assessments and collecting data to pinpoint the issues that hinder optimum performance. We work to keep our services personal as well as professional. We understand your time is valuable, so we keep our assessments short but in-depth to identify the root issues. Our calls are timely and objectively focused on finding the best outcome for everyone involved. Our cost for our services is budget-friendly and based on core needs. There is no long-term obligation; however, we like to schedule sessions to cover all materials needed for success.
Motivational Moments
We understand that the right moment can impact your life to see your future full of opportunities instead of problems.
Our Motivational Moments are designed to give quick inspirational for personal growth and development within a team. We take key topics like: 3 Factors of Having A Successful Mindset In An Unsuccessful Environment, 4 Tips To Staying Engaged and Pumped About What You Do, There's No Such Thing As Having A Bad Day, and more. We expound on understandable definitions with stories and examples to paint perspectives for vivid change. We also interact 1 to 2 activities associated with the topics to help bring to life key points for sure application.
These short motivational talks have been tailored to fit events like:
Luncheons, Staff Meetings, Opening for Events, Athletic Practices, and More.
Our Motivational Moments are designed to give quick inspirational for personal growth and development within a team. We take key topics like: 3 Factors of Having A Successful Mindset In An Unsuccessful Environment, 4 Tips To Staying Engaged and Pumped About What You Do, There's No Such Thing As Having A Bad Day, and more. We expound on understandable definitions with stories and examples to paint perspectives for vivid change. We also interact 1 to 2 activities associated with the topics to help bring to life key points for sure application.
These short motivational talks have been tailored to fit events like:
Luncheons, Staff Meetings, Opening for Events, Athletic Practices, and More.
Motivational Keynotes
We understand a lot goes into making an event excellent and the right keynote speaker is needed to seal the deal and make it memorable. Our keynotes are designed around your event. We take your theme and incorporate it into interactive points and stories that leaves the audience empowered and inspired to improve. Some of our most memorable topics were: Overcoming Discontentment with Directed Thoughts, KISS - Keeping It Simple for Success, FACE - Focused Attitude Creates Results, and many more. We expound on understandable definitions with stories and examples to paint perspectives for vivid change. We also use 1 to 2 activities associated with the topic to help bring to life key points for improved application.
Our motivational keynotes are tailored to fit events like:
Luncheons, Graduations, Banquets, Dinners, and More.
Our motivational keynotes are tailored to fit events like:
Luncheons, Graduations, Banquets, Dinners, and More.
Motivational Training Workshops
There is nothing like working through issues hands-on. Our workshops are designed to give participants a hands-on experience of working through key points. We understand that the average learner is a kinesthetic learner and improves with hands-on training. This is why we implement activities that incorporate key points into each of our workshops.
All workshops can be tailored to fit needs and settings.
Below are two of our most popular training session brochures.
All workshops can be tailored to fit needs and settings.
Below are two of our most popular training session brochures.
